Privacy Policy


Guitar Brothers Pty Ltd Privacy Policy

Type of website: Ecommerce

Effective date: 9th March 2023


Guitar Brothers website at (the “Site”) is owned and operated by Guitar Brothers Pty Ltd and can be contacted at:     

(07) 3367 358

95 Musgrave Road, Red Hill QLD 4059



The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users: and
  5. The Site’s cookie policy

This privacy Policy applies in addition to the terms and conditions of our Site.



By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and
  2. The collection, use, and retention of the data listed in this Privacy Policy


Personal Data we collect

We only collect data that helps if achieve the purpose set out in this Privacy Policy. We will not collect any data beyond the data listed without notifying you first.


Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP Address;
  2. Location;
  3. Hardware and Software details;
  4. Clicked Links; and
  5. Content viewed.


Data Collected in a Non-Automatic way

  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Address; and
  5. Payment information

This data may be collected using the following methods

  1. Creating an account
  2. Completing a purchase
  3. Placing an order
  4. Using our contact form


How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.


The data we collect automatically is used for the following purposes:

  1. Processing sales and internal reporting

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Creating an account
  2. Completing a sale
  3. Placing an order
  4. Adding the user to our mailing list


Who We Share Personal Data With


We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. The law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow the hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Your Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements, and a breech of this agreement would result in the employees termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains a risk of harm. The Internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.



We do not knowingly collect or use personal data from children under 16 years of age. Id we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.


How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data, or if you would like your data to be deleted or modified in some way, please contact “The Privacy Officer” here:

(07) 3367 3558

95 Musgrave Road, Red Hill QLD 4059 Australia


How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described above, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. You can opt-out of the use of personal data for the purpose of marketing. You may opt-out by unchecking any dialogue box referring to our mailing list.


Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. It’s purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of the user experience.


We do not use cookies on our site.



This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy to we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this policy.


Contact Information

If you have any questions, concerns, or complaints, you can contact our privacy officer at:

(07) 3367 3558

95 Musgrave Road, Red Hill QLD 4059 Australia