How to Claim

1. Purchase any new Gibson or Epiphone stringed instrument from an official Australian Gibson or Epiphone retailer (in-store or online) between 1st of May 2026 and 30th of June 2026 (inclusive).
2. Ensure the product has been delivered and received before submitting your cashback claim.
3. Retain your valid tax invoice as proof of purchase.
4. Submit your cashback claim via the official redemption form by 11:59pm AEST on 7th of July 2026, including your tax invoice and required purchase details.
5. Once your claim has been validated and approved, you will receive a confirmation email, which acts as confirmation and receipt of your cashback claim.
6. Approved cashback payments will be issued digitally via Corporate Prepaid Card within 30–60 days of approval.

Cashback Amounts

Cashback is based on the value of eligible Gibson and Epiphone guitars inclusive of GST listed on a valid tax invoice from an official Australian Gibson or Epiphone retailer. Values refer to individual items, and not to the total purchase value.

Spend Amount (incl. GST)	Cashback
Spend $999 or more	$150 Cashback
Spend $2,999 or more	$300 Cashback
Spend $4,999 or more	$500 Cashback
Spend $9,999 or more	$1,000 Cashback

Terms & Conditions

Promoter

The Promoter is Sound Distribution Pty Ltd T/A Australis Music Group.

Promotion Period

The promotion is valid for eligible purchases made between 1st of May 2026 and 30th of June 2026 inclusive, from official Australian Gibson or Epiphone retailers.

Claims must be submitted by 11:59pm AEST on 7th of July 2026.

Eligible Products

This promotion applies only to new Gibson and Epiphone stringed instruments purchased from an official Australian Gibson or Epiphone retailer.

The cashback amount is determined by the value of eligible Gibson and Epiphone guitars inclusive of GST listed on a tax invoice from an official Australian Gibson or Epiphone retailer.

Products outside this category are not eligible for this promotion.

Values refer to individual items, and not to the total purchase value.

Purchases made via Studio 19 are not eligible for this promotion.

Eligible products should be paid for in cash or by credit card, with payment made in full.

Purchases from JB Hi-Fi, Catch.com.au, Costco, Ebay, Amazon, Kogan, MyDeal and KG Group are not eligible to receive a cashback

Eligibility Requirements

• Purchases must be made through an official Australian Gibson or Epiphone retailer.
  • Products must be fully paid and delivered before a cashback claim can be submitted.
  • Pre-orders, backorders, or undelivered goods are not eligible until delivered.
  • Second-hand items are not eligible.

Proof of Purchase

A valid tax invoice is required to submit a claim.

The tax invoice must clearly show:

• retailer name
• purchase date
• product description or model
• purchase price

The Promoter reserves the right to reject claims where proof of purchase is incomplete, altered, illegible or invalid.

Claim Process

To redeem cashback, claimants must:

1. Purchase an eligible Gibson or Epiphone guitar during the promotion period.
2. Ensure the item has been delivered and received.
3. Submit a claim via the official online redemption form.
4. Upload a valid tax invoice as proof of purchase.
5. Provide a valid email address, as cashback cards will be issued digitally.
6. Incomplete, incorrect or illegible claims may be deemed invalid.

Cashback Payment

Approved cashback claims will be issued via digital Corporate Prepaid Card.

Cashback payments will be processed within 30–60 days from the date the claim is approved.

A confirmation email will be sent once the claim has been validated. This email acts as confirmation and receipt of the approved cashback claim.

As cashback cards are issued digitally, a valid email address is required for claim processing.

No cash, product, credit or other equivalent will be offered in lieu of the cashback.

The Promoter is not responsible for delays caused by incorrect or incomplete information submitted by the claimant.

Claim Limits

• Consumers are entitled to one (1) cashback claim per eligible item.
  • If multiple eligible items are purchased, a separate cashback claim may be made for each eligible item, provided each claim complies with these Terms & Conditions.
  • Qualifying spend is inclusive of GST.

General Conditions

• Cashback is not transferable, exchangeable or redeemable for cash.
  • No equivalents will be offered.
  • The Promoter reserves the right to verify the validity of claims and reject claims that do not comply with these Terms & Conditions.
  • The Promoter reserves the right to modify, suspend or cancel the promotion where required.
  • Returning goods for exchange or refund voids any cashback claim. This does not affect your consumer guarantees
  • Claiming this cashback may affect the ‘returns’ policy with your retailer

Liability

To the extent permitted by law, the Promoter and associated agencies are not liable for any loss, damage or injury suffered in connection with this promotion or the cashback redemption process.

Nothing in these Terms & Conditions excludes rights under the Australian Consumer Law.

Privacy

Personal information collected in connection with this promotion will be used solely for the purpose of administering the promotion and processing cashback claims.

Information may be shared only with service providers directly involved in administering the promotion, including the provider issuing the digital Corporate Prepaid Card.

Personal information collected as part of this promotion will not be sold to third parties.

IMPORTANT:

The Promoter accepts no responsibility for any tax implications arising from acceptance of the cashback and claimants should seek independent financial advice where appropriate.